Carolina Precision Machine (CPM) is committed to a philosophy of total customer satisfaction by meeting or exceeding customer requirements and expectations. This will be accomplished by continuously improving our processes, products, services and communications and by continuously monitoring our quality objectives while providing and expecting the highest standard of ethical conduct with our employees, suppliers and customers. Our vision is to increase sales by expanding the organization’s capabilities and customer base.
(Hard copy available upon request)
Carolina Precision Machining Inc. Purchase Order Terms and Conditions
The subcontractor/supplier shall provide CPM, its customers and regulatory authorities, access to the applicable areas of all facilities at any level of the supply chain involved in the order and to all applicable records to verify and determine quality of work, records and material including CAD/CAM/CAI quality systems.
The subcontractor/supplier shall provide necessary information, facilities and equipment to perform the required test, inspections and verifications. The subcontractor/supplier shall notify CPM if it is discovered after shipment that nonconforming products/services have been provided to CPM.
CPM must approve in writing any product/service that does not meet requirements as defined by CPM purchase order and the CPM Quality System Terms and Conditions. Verification by CPM or its customer does not absolve the subcontractor of the responsibility to provide acceptable product nor will it preclude subsequent rejection. Such certification shall not be used by the subcontractor as evidence of the effective control of quality. Suppliers are required to notify CPM in writing when there is significant change in product and / or process, changes of suppliers, as well as facility or organizational change such as company name, location, or senior quality management.
Subcontractors/suppliers are required to flow down to their supply chain and all CPM requirements including regulatory and statutory, as defined on the CPM purchase order and/ or the CPM Quality System terms and Conditions.
The Seller shall be responsible for compliance with all certification requirements referenced throughout the purchase order and maintenance of quality control records evidencing compliance with such requirements, regardless of whether work was performed by the Seller or lower-tier suppliers. The Seller shall maintain the information to create a “Certificate of Compliance” on demand, for a minimum of (10) years for “Material”, “Special Processes”, and “Parts”. The Seller shall make available to the Buyer evidence to support this certification upon request or audit.
Product Identification and Traceability
The Seller shall have traceability for all raw materials, processes of production, inventory storage points, test data (lot#, material type, specifications and heat number) within all levels of the supply chain back to the original source. All traceability documentation/certifications (i.e. material, heat treat, finish, etc) must accompany each shipment and must be legible
The subcontractor/supplier shall provide a system for indicating the inspection status of the article throughout all stages of manufacture Identification may be accomplished by means of stamps, tags, routing cards, move tickets, cards or other control devices that are attached to, or travel with the product.
Inspection Records: Adequate records of inspection, test and gage calibration, and other quality control activities shall be maintained on file for a minimum of ten (10) years unless notified otherwise.
Test data on File: These records shall be maintained on file for a minimum of ten (10) years unless notified otherwise.
Disposal: Records shall be shredded at end of (10) years unless notified otherwise. Electronic records shall be deleted.
Supplier Evaluation Process
Records will be maintained on a continual basis regarding the performance of suppliers in the following categories: 1) On Time delivery, 2) Part or Delivery acceptance Rate, and 3) Proper Documentation. Corrective Actions will be requested if problems occur. If these fail to improve the condition, a supplier may be removed from the Approved Supplier List.
Seller shall repair or replace any product, article or component part, thereof that is proved to be other than as herein warranted or give Buyer the monetary value of any such repair or replacement: provided however written notice of any claimed nonconformity or defect is given by seller within sixty (60) days after such nonconformity or defect is first discovered.
Repaired, replaced or corrected products or materials shall be warranted for longer than (12) months after the date of such correction or remaining warranty period.
No supplier or sub-tier will use counterfeit or fraudulent material(s) in the delivered product. Documentation must be available that authenticates and provides traceability of the origin of all materials. The supplier shall notify the buyer as soon as it becomes aware of any Counterfeit Supplies or suspected Counterfeit Supplies which may arise during fulfillment of any purchase order.
FOD (Foreign Object Damage) Control
The seller shall ensure work is completed in a manner that minimizes the risk of foreign objects or material. This will include maintaining work areas, and the control of tools, parts, and materials in such a way as to minimize the risk of incorporating FOD.
Unethical Behaviors and Practices
Suppliers must be committed to the highest standards of ethical conduct when dealing with the company. Any and all forms of illegal or inappropriate activity, including, but not limited to, corruption, misrepresentation, extortion, embezzlement or bribery, are strictly prohibited. Each supplier should endeavor to deal fairly with the company and its employees, directors, officers and external advisers. None should take unfair advantage of anyone through manipulation, concealment, abuse of privileged information, misrepresentation of material facts or any other unfair-dealing practice. Employees, subcontractors, agents or affiliates of Suppliers must act in a fair impartial manner and should avoid both real and perceived conflicts of interest in the business they conduct with or on behalf of the company
Qualification of Personnel
Seller shall ensure that the personnel performing operations of producing product per the purchase order agreement are qualified to perform said operations.
Revision C POTC-001
Approved By: Annette Boger 11/08/2017